Submit your claim
All claims must be made to QBE Insurance (Malaysia) Berhad within 30 days after completion of your trip. To save you time, we've made our travel insurance claims process as straightforward as possible. Simply follow the steps below:
- Download, print and complete the relevant section of the travel insurance claim form.
Download Claim Form
- Attach the supporting document, such as police report, medical report, original receipt, etc. After choose the claim type, we will let you know what is required.
- Post your complete claim form and supporting document to :
Citylife Apps Solution Sdn. Bhd. ( 1102783-T )
V03-05-10, Designer Office,
55100 Kuala Lumpur.
If we need any more information, we will inform you by email within 2 working days once receiving your completed form and all necessary documentation.